Center for Healthcare Management // Research

Innovative Research Builds Innovative Programs

We bring researchers
and educators together.

The Center for Healthcare Management was established in 2009 as a joint initiative of the Katz Graduate School of Business and School of Medicine at the University of Pittsburgh. The center has as its primary mission the development and dissemination of research addressing the unique opportunities and challenges of health care delivery, as well as the improvement of health and well-being for all.


Leana, C. (2022) Economic welfare and business in the modern era. Oxford Research Encyclopedia of Business and Management, in press.

Lebel, R.D., Yang, X., Parker, S., & Kamran-Morley, D. (2022) What makes you proactive can burn you out: The downside of proactive skill building motivated by financial precarity and fear. Conditionally accepted at the Journal of Applied Psychology.    

Chandon, Pierre, Kelly Haws, and Peggy J. Liu (2022), “Paths to Healthier Eating: Perceptions and Interventions for Success,” Journal of the Association for Consumer Research, forthcoming. [Download at SSRN, ResearchBox, ACR Consumer 101 Insights Podcast]

Williams, Andrew M., Tadhg Schempf, Peggy J. Liu, and Jullia A. Rosdahl (2022), “Loss to Follow Up Among Glaucoma Patients over 10 Years at a Tertiary Eye Center: Prevalence, Risk Factors, and Clinical Outcomes,” Ophthalmic Epidemiology, forthcoming.

Atta, Sarah, Haniah A. Zaheer, Owen Clinger, Peggy J. Liu, Evan L. Waxman, Dana McGinnis-Thomas, José-Alain Sahel, and Andrew M. Williams (2022), “Characteristics Associated With Barriers To Eye Care: A Cross-Sectional Survey at a Free Vision Screening Event,” Ophthalmic Research, forthcoming.

Liu, Peggy J. (2022), “Frequency versus Intensity: How Thinking of a Frequent Consumption Indulgence as Social versus Solitary affects Preferences for How to Cut Back,” Journal of Marketing Research, 59 (3), 497-516. [web appendix, ResearchBox (pre-registrations, materials, data, syntax)]

Liu, Peggy J., J. Jeffrey Inman, Beibei Li, Charlene Wong, and Nathan Yang (2022), “Consumer Health in the Digital Age,” Journal of the Association for Consumer Research, 198-209. [Download at SSRN]

Chronic disease progression prediction: Leveraging case‐based reasoning and big data analytics. Z Nenova, J Shang, Production and Operations Management 31 (1), 259-280, 2022

Managing hospital platelet inventory with mid‐cycle expedited replenishments and returns. Production and Operations Management, Chen, K., Song, J. S., Shang, J., & Xiao, T.  31(5), 2015-2037, 2022

Personalized Chronic Disease Follow‐Up Appointments: Risk‐Stratified Care Through Big Data, Nenova, Z., & Shang, J. Production and Operations Management, 31(2), 583-606, 2022

Rockmann, K., Bunderson, J.S., Leana, C.R., Hibbert, P., Tihanyi, L., Phan, P.H., & Thatcher, S.M.B. (2021) Publishing in the Academy of Management journals. Academy of Management Discoveries, 7: 1-9.

Woolley, Kaitlin and Peggy J. Liu (2021), “How You Estimate Calories Matters: Calorie Estimation Reversals,” Journal of Consumer Research, 48 (1), 147-168. [web appendix, OSF (pre-registrations, materials, data, syntax)]

Mirchandani, P. “Healthcare Supply Chains: COVID-19 Challenges and Pressing Actions.” Annals of Internal Medicine, (2020).

Impact of Physician Referral to Health Coaching on Patient Engagement and Health Risks: An Observational Study of UPMC’s Prescription for Wellness. Parkinson MD, Hammonds T, Keyser DJ, Wheeler JR, Peele PB. Am J Health Promot. 2020 May;34(4):366-375. doi: 10.1177/0890117119900588. Epub 2020 Feb 12.PMID: 32048859

Health Care Hotspotting – A Randomized, Controlled Trial. Schuster J, Peele P, Holder DP.N Engl J Med. 2020 May 28;382(22):2173. doi: 10.1056/NEJMc2001920.PMID: 32459945

Harris, S. L., May, J., Vargas, L., & Foster K. M. (2020). The Effect of Cancelled Appointments on Outpatient Operations, European Journal of Operational Research, 284(3), 847-860.

Carlson, J. N., Foster, K. M., Black, B. S., Pines, J. M., Corbit, C. K., & Venkat, A. (2020). Emergency Physician Practice Changes After Being Named in a Malpractice Claim. Annals of Emergency Medicine, 75(2), 221-235.

Liu, Peggy J. and Kelly L. Haws (2020), “Cutting Calories: The Preference for Lower Caloric-Density versus Smaller Quantities among Restrained and Unrestrained Eaters,” Journal of Marketing Research, 57(5), 948-965. [web appendix]

Haws, Kelly L., Peggy J. Liu, Steven K. Dallas, John Cawley, and Christina A. Roberto (2020), “Any Size for a Dollar: The Effect of Any-Size-Same-Price versus Standard Pricing on Beverage Size Choices,” Journal of Consumer Psychology, 30(2), 392-401. [web appendix]

Leana, C. (2019) The cost of financial precarity. Stanford Social Innovation Review, 17(1), 42-47.

Kossek, Rosokha, L. & Leana, C. (2019) Work schedule patching in healthcare: Exploring implementation approaches. Work and Occupations,1-34.

Liu, Peggy J., Kelly L. Haws, Karen Scherr, Joseph P. Redden, James R. Bettman, and Gavan J. Fitzsimons (2019), “The Primacy of ‘What’ Over ‘How Much’: How Type and Quantity Shape Healthiness Perceptions of Food Portions,” Management Science, 65 (7), 3353-3381. [web appendix, data]

Dallas, Steven K., Peggy J. Liu, and Peter A. Ubel (2019), “Don’t Count Calorie Labeling Out: Calorie Counts on the Left Side of Menu Items Lead to Lower Calorie Food Choices,” Journal of Consumer Psychology, 29 (1), 60-69. [web appendix, web appendix figures]

Tangari, Andrea, My (Myla) Bui, Kelly L. Haws, and Peggy J. Liu (2019), “That’s Not So Bad, I’ll Eat More! Backfire Effects of Calories-per-Serving Information on Snack Consumption,” Journal of Marketing, 83 (1), 133-150. [web appendix]

Meuris, J. & Leana, C. (2018) The price of financial precarity: Organizational costs of employee financial concerns. Organization Science, 29(3), 398-417. – Responsible Research in Management Award.

Leana, C., Meuris, J. & Lamberton, C. (2018) More than a feeling: The role of empathetic care in promoting safety in health care. Industrial and Labor Relations Review, 71(2), 394-425. – Finalist: Ralph Gomory Best Paper Prize, Alfred P. Sloan Foundation.

Ballinger, K. Byron, J. Gittell, E. Heaphy, C. Leana & D. Sluss. (2018) The changing nature of work relationships. Academy of Management Review, 43(4), 1-12.

Stiehl, E., Kossek & Leana, C. (2018) A multi-level model of care flow: Examining the generation and spread of care in organizations. Organizational Psychology Review, 8(1), 31-69.

Advancing Value-Based Population Health Management Through Payer-Provider Partnerships: Improving Outcomes for Children With Complex Conditions. Peele P, Keyser D, Lovelace J, Moss D.J Healthc Qual. 2018 Mar/Apr;40(2):e26-e32. doi: 10.1097/JHQ.0000000000000101.PMID: 28885240

UPMC’s blueprint for buILDing a high-value health care system. Keyser D, Kogan J, McGowan M, Peele P, Holder D, Shrank W.Healthc (Amst). 2018 Sep;6(3):159-161. doi: 10.1016/j.hjdsi.2018.03.002. Epub 2018 Mar 30. PMID: 29610050

Foster, K., Penninti, P., Shang, J., Kekre, S., Hegde, G. G., & Venkat, A. (2018). Leveraging Big Data to Balance New Key Performance Indicators in Emergency Physician Management Networks. Production and Operations Management, 27(10), 1795-1815, 2018.

Carlson, J. N., Foster, K. M., Pines, J. M., Corbit, C. K., Ward, M. J., Hydari, M. Z., & Venkat, A. (2018). Provider and practice factors associated with emergency physicians’ being named in a malpractice claim. Annals of Emergency Medicine71(2), 157-164.

Liu, Peggy J., Steven K. Dallas, Matt Harding, and Gavan J. Fitzsimons (2018), “The Sales Impact of Featuring Healthy Foods, Indulgent Foods, or Both: Findings from a Large-Scale Retail Field Study,” Journal of the Association for Consumer Research, 3 (3), 346-363. [web appendix]

Williams, Andrew M., Peggy J. Liu, Kelly W. Muir, and Evan L. Waxman (2018), “Behavioral Economics and Diabetic Eye Exams,” Preventive Medicine, 112 (1), 76-87.

Aguinis, H., Davis, G., Detert, J., Glynn, M.A., Jackson, S., Kochan, T., Kossek, E., Leana, C., Lee, T., Morrison, E., Pearce, J., Pfeffer, J., Rousseau, D. & Sutcliffe, K. (2017). Using organizational science research to address U.S. federal agencies’ management and labor needs. Behavioral Science and Policy Journal, 2, 67-76.

Leana, C. & Pil, F. (2017) Social capital: An untapped resource for educational improvement. In E. Quintero (ed.) Teaching in context: How social aspects of schools and school systems shape teachers’ development and effectiveness. Cambridge MA: Harvard University Press.

Synthesis Of Research On Patient-Centered Medical Homes Brings Systematic Differences Into Relief. Sinaiko AD, Landrum MB, Meyers DJ, Alidina S, Maeng DD, Friedberg MW, Kern LM, Edwards AM, Flieger SP, Houck PR, Peele P, Reid RJ, McGraves-Lloyd K, Finison K, Rosenthal MB.Health Aff (Millwood). 2017 Mar 1;36(3):500-508. doi: 10.1377/hlthaff.2016.1235.PMID: 28264952

Leana, C., Meuris, J. & Lamberton, C.  (2017) More than a feeling: The role of empathetic care in promoting patient safety and worker attachment in healthcare. Industrial and Labor Relations Review, in press.

Carlson, J., Foster, K., Pines, J., Corbit, C., Ward, M. J., Hydari, M. Z., & Venkat, A. (2017) Provider and practice factors associated with emergency physicians being named in a malpractice suit. Annals of Emergency Medicine, in press.

Meuris, J. & Leana, C. (2017) The price of financial precarity: Organizational costs of employees’ financial concerns. Organization Science, in press.

Cohen, S. & Munshi, N. (2017) An exploratory study of academic founders’ search for funding in the biotechnology industry. Technological Forecasting and Social Change, in press.

Rao, G., Bauer, V., Kuchta, K., Inman, J., & Solomonides, A. (2017) Yogurt, its relationship to cardiometabolic outcomes, and patterns of consumption. Current Cardiovascular Risk Reports, in press.

Stiehl, E., Kossek & Leana, C. (2017) Care flows in organizations. Organizational Psychology Review, in press.

Caner, T., Cohen, S. & Pil, F. (2017) Firm heterogeneity in complex problem solving:  A knowledge-based look at invention. Strategic Management Journal, in press.

Goffman, R., Harris, S., May, J., Milicevic, A., Monte, R., Myaskovsky, L., Rodriguez, K., Tjader, Y. & Vargas, D. (2017) Modeling Patient no-show history and predicting future outpatient appointment behavior in the Veterans Health Administration. Military Medicine 182 (2017) 1708-1714.

Haws, K., Liu, P., Redden, J. & Sliver, H. (2017) Exploring the relationship between varieties of variety and weight loss: When more variety can help people lose weight. Journal of Marketing Research, 54 (4), 619-635.

Glowacka, K., May, J., Goffman, R., May, E., Milicevic, A., Rodriguez, K., Tjader, Y., Vargas, D. & Vargas, L. (2017) On prioritizing on-time arrivals in an outpatient clinic. IIE Transactions on Healthcare Systems Engineering, 7, 93-106.

Venkatesh, V., Hoehle, H., and Aljafari, R. (2017) A usability study of the Obamacare website: Evaluation and recommendation. Government Information Quarterly, 34 (4), 199-210.

Turgeman, L., May, J. & Sciuli,R. (2017) Insights from a machine learning model for predicting the hospital length of stay (LOS) at the time of admission. Expert Systems With Applications, 78, 376-385.

Ajayi-Fox, P., Swaminathan, V., Steel, J. & Behari, J. (2017) Feasibility of Using Internet-Based Support Groups for Alcohol Abstinence in Patients with Alcohol-Related Cirrhosis. Gastroenterology, 152 (5), S1196-S1197

Jones, T., Donaldson, T., Freeman, E., Harrison, J., Leana, C., Mahoney, J. & Pearce, J. (2016) Management theory and social welfare: Contributions, extensions, and challenges. Academy of Management Review, 41. 216-228.

Effectiveness of a Wellness Program for Individuals With Spina Bifida and Spinal Cord Injury Within an Integrated Delivery System. Dicianno BE, Lovelace J, Peele P, Fassinger C, Houck P, Bursic A, Boninger ML.Arch Phys Med Rehabil. 2016 Nov;97(11):1969-1978. doi: 10.1016/j.apmr.2016.05.014. Epub 2016 Jun 14.PMID: 27311718

Venkatesh, V., Rai, A., Sykes, T. A., and Aljafari, R. (2016) Combating infant mortality in rural India: Evidence from a field study of e-health kiosk implementations. MIS Quarterly (40:2), 353-380.

Turgeman, L. & May, J. (2016) A mixed-ensemble model for Hospital readmission.  Artificial Intelligence in Medicine, 72, 72-82.

Caner, T. & Cohen, S. (2016) Converting inventions into breakthrough innovations: The role of exploitation alliance network knowledge heterogeneity. Journal of Engineering and Technology Management, 40, 29-44.

Harris, S., May, J. & Vargas, L. (2016) Predictive analytics model for healthcare planning and scheduling,” European Journal of Operational Research 253:1, 121-131.

Hoehle, H., Aljafari, R., and Venkatesh, V. (2016) Leveraging Microsoft’s Mobile Usability Guidelines: Conceptualizing and developing scales for mobile application usability. International Journal of Human-Computer Studies (89), pp. 35-53.

Davies, Mi., Goffman, R., May, J., Monte, R., Rodriguez, K., Rodriguez, T., Youxu C. & Vargas, D. (2016) Large-scale no-show patterns and distributions for clinic operational research.  Healthcare, 4, 1-12.

Leana, C. & Meuris, J. (2015) Living to work and working to live: Income as a driver of organizational behavior. Academy of Management Annals, 9, 55-95. Finalist: Academy of Management Annals Best Paper Award.

Meuris, J. & Leana, C. (2015) The high cost of low pay: Economic scarcity effects in organizations. Research in Organizational Behavior, 23. 143-158.

Strategic management of operations in the emergency department, A Venkat, S Kekre, GG Hegde, J Shang, TP Campbell, Production and Operations Management 24 (11), 1706-1723, 2015

Dzhogleva, H. & Inman, J. (2015) Healthy choice: The effect of simplified POS nutritional information on consumer choice behavior. Journal of Marketing Research, 52 (December), 817-835.

Marcua, B., Carlson, J., Hegde, G.G.,  Shang, J. & Venkat A., (2015) Comparison of viewpoints of health care professionals with or without involvement with formal ethics processes on the role of ethics committees and hospitals in the resolution of clinical ethical dilemmas. Clinical Ethics, 10, 1-2, 22-33.

Owolabi, D., Rowland, R., King, L, Miller, R., Hegde, G.G., Shange, J., Lister, J. & Venkat, A. (2015) A comparison of emergency department and direct admission care of cancer patients with febrile neutropenia. American Journal of Emergency Medicine, 33 (7), 966-969.

Rao, G., Kirley, K., Weiss-Coleman, K., Inman, J., Bauer, V., Ying Zhou, Y. & Hledin, V. (2015) Consumption patterns of sugar-sweetened carbonated beverages among children and adolescents,” Current Cardiovascular Risk Reports, 9 (4), 1-19.

Liu, P., Haws, K., Lamberton, C., Campbell, T. & Fitzsimons, J. (2015), Vice-virtue bundles. Management Science, 61 (1), 204-228.

Turgeman, L., May, J., Ketterer, A., Sciulli, R. & Vargas, D. (2015) Identification of readmission risk factors by analyzing the hospital-related state transitions of congestive heart failure (CHF) atients. IIE Transactions on Healthcare Systems Engineering 5:4, 255-267.

Leana, C. & Meuris, J. (2015) Income as a driver of organizational behavior: Living to work and working to live. Academy of Management Annals, 9, 55-96.

  • Finalist: Academy of Management Annals Best Paper Award

Groening, C., Inman, J. & Ross, W. (2015) The role of carbon emissions in consumer purchase decisions. International Journal of Environmental Policy and Decision Making, 1 (4), 261-296.

Using decision trees to manage hospital readmission risk for acute myocardial infarction, heart failure, and pneumonia. Hilbert JP, Zasadil S, Keyser DJ, Peele PB.Appl Health Econ Health Policy. 2014 Dec;12(6):573-85. doi: 10.1007/s40258-014-0124-7. PMID: 25160603

UPMC MyHealth: managing the health and costs of U.S. healthcare workers. Parkinson MD, Peele PB, Keyser DJ, Liu Y, Doyle S.Am J Prev Med. 2014 Oct;47(4):403-10. doi: 10.1016/j.amepre.2014.03.013. Epub 2014 Jun 17. PMID: 24951044

Liu, P., Wisdom, J., Roberto, C., Liu, L. & Ubel, P. (2014) Using behavioral economics to design more effective food policies to address obesity.  Applied Economic Perspectives and Policy, 36 (1), 6-24.

Slain, T., Rickard-Aasen, S., Pringle, J., Hegde, G.G., Shang, J., Johnjulio, W. & Venkat, A. (2014) Incorporating screening, brief intervention and referral to treatment into emergency nursing workflow using an existing computerized physician order entry/clinical decision support system. Journal of Emergency Nursing, 40 (6), 568-574.

Miller K., McGraw, M., Tomsey, A., Hegde, G.G., Shang, J., O’Neill, J. & Venkat, A. (2014) Pharmacist addition to the post-emergency department visit review of discharge antimicrobial regimens. American Journal of Emergency Medicine, 32, 10, 1270-1274.

Venkat, A., Onyekwere, U., O’Neill, J., Hegde, G.G., Shang, J., Kekre, S. & Campbell, T. (2014) Racial disparities in reimbursement for physician professional services in the emergency department. American Journal of Emergency Medicine, 32, 9, 1060-1067.

Ondler C, Hegde G.G. & Carlson J. (2014) Resource utilization and healthcare charges associated with the most frequent emergency department users”,  American Journal of  Emergency Medicine,  Jul 30. pii: S0735-6757(14)00506-3. doi: 10.1016/j.ajem.2014.07.013.

McGonigle, J., Migyanka, J., Glor-Scheib, S., Cramer, R., Fratangeli, J., Hegde, G.G., Shang, J. & Venkat, A. (2014) Development and evaluation of educational materials for pre-hospital and emergency department personnel on the care of patients with Autism Spectrum Disorder. Journal of Autism and Developmental Disorders, 44, 5, 1252-1259

Lamberton, C., Leana, C. & Williams, J.  (2013) Measuring empathetic care: Development and validation of a self-report scale. Journal of Applied Gerontology, 34(8), 1028-1053.

Roumani, Y., May, J., Strum, D. & Vargas, L. (2013) Classifying highly imbalanced ICU data. Health Care Management Science 16:2, 119-128.

Appelbaum, E. & Leana, C. (2013) Improving job quality in low-paying jobs: Care workers in the U.S. In V. Alakeson (ed.) The Squeezed Middle: The Pressures on Ordinary Workers in America and Britain. Chicago: University of Chicago Press, pp. 49-60.

Groth, M., Chan-Thompkins, N., Hegde, G.G., Shang, J. & Venkat, A. (2013) Delays in the administration of antimicrobials in the ED and the impact of an educational intervention to improve such administration. European Journal of Emergency Medicine, 20, 5, 339-343.

Nanduri, S., Taval, A., Hegde, G.G., Shang, J. & Venat, A. (2013) An analysis of POC and central laboratory INR testing in ED patients with cerebrovascular disease. American Journal of Emergency Medicine, 30, 9, 2025-2029.

Mirchandani, P. and T. Ehlich. Medical Transcription Outsourcing. INFORMS Transactions on Education, 13 (2013) 162-171.

Results from a patient-centered medical home pilot at UPMC Health Plan hold lessons for broader adoption of the model. Rosenberg CN, Peele P, Keyser D, McAnallen S, Holder D.Health Aff (Millwood). 2012 Nov;31(11):2423-31. doi: 10.1377/hlthaff.2011.1002. PMID: 23129672

Leana, C., Mittal, V. & Stiehl, E. (2012) Organizational behavior and the working poor. Organization Science, 23: 888-906.

England, P., Folbre, N. & Leana, C. (2012) Motivating care work. In Folbre, N. (ed.) For Love or Money: Care Provision in the U.S., NY: Russell Sage, pp. 21-39.

Leana, C. & Kossek, E. (2012) Positive organizational change by and for the working poor. In J. Dutton & K. Golden-Biddle (eds.) Positive Social Change in Organizations, NY: Routledge, pp. 353-378.

Venkat, A., Hunter, R., Hegde, G.G., Chan-Tompkins, N., Chuirazzi, D. & Szczesiul, J. (2012) Perceptions of emergency nurses towards an emergency department seasonal influenza vaccination program. Journal of Emergency Nursing, 38, 1, 22-29.

Howes, C., Leana, C. & Smith, K. (2012) Paid care work. In Folbre, N. (ed.) For Love or Money: Care Provision in the U.S., NY: Russell Sage, pp. 65-91.

Folbre, N., Howes, C. & Leana, C. (2012) A care policy research agenda. In Folbre, N. (ed.) For Love or Money: Care Provision in the U.S., NY: Russell Sage, pp. 183-204.

Effect of a simulation educational intervention on knowledge, attitude, and patient transfer skills: from the simulation laboratory to the clinical setting. O’Donnell JM, Goode JS Jr, Henker R, Kelsey S, Bircher NG, Peele P, Bradle J, Close J, Engberg R, Sutton-Tyrrell K. Simul Healthc. 2011 Apr;6(2):84-93. doi: 10.1097/SIH.0b013e318212f1ef.PMID: 21487345

Health care expenditures and therapeutic outcomes of a pharmacist-managed anticoagulation service versus usual medical care. Hall D, Buchanan J, Helms B, Eberts M, Mark S, Manolis C, Peele P, Docimo A.Pharmacotherapy. 2011 Jul;31(7):686-94. doi: 10.1592/phco.31.7.686. PMID: 21923456

Rosen, J., Stiehl, E., Mittal, V. & Leana, C. (2011) Stayers, leavers, and switchers among certified nursing aides: A longitudinal investigation of staff reduction and turnover. The Gerontologist, 51: 597-609.

May, J., Spangler, W., Strum, D. & Vargas, L. (2011) The surgical scheduling problem: current research and future opportunities. Production and Operations Management, 20:3, 392-405.

Venkat, A., Pastin, R., Hegde, G.G., Shea, J., Cook, J. & Culig, C. (2011) An analysis of emergency department utilization by adults with intellectual disability. American Journal of Emergency Medicine, 29, 4, 401-411.

Leana, C. (2011) Social capital as the missing link in school reform. Stanford Social Innovation Review, 9(4): 30-35.

Cost comparison between watchful waiting with active surveillance and active treatment of clinically localized prostate cancer. Corcoran AT, Peele PB, Benoit RM.Urology. 2010 Sep;76(3):703-7. doi: 10.1016/j.urology.2009.12.071. Epub 2010 Apr 9.PMID: 20381846

Venkat, A., Chan-Tompkins, N., Hegde, G.G., Chuirazzi, D., Hunter, R. & Szczesiul, J. (2010) Feasibility of integrating a clinical decision support tool into an existing computerized physician order entry system to increase seasonal influenza vaccination in the emergency department.  Vaccine, 28, 37, 6058-6064.

Long-term health outcomes of a decision aid: data from a randomized trial of adjuvant! In women with localized breast cancer. Vickers AJ, Elkin EB, Peele PB, Dickler M, Siminoff LA.Med Decis Making. 2009 Jul-Aug;29(4):461-7. doi: 10.1177/0272989X08329344. Epub 2009 Mar 6.PMID: 19270108

Leana, C., Appelbaum, E. & Shevchuk, I.  (2009) Work process and quality of care: Encouraging positive job crafting in childcare classrooms. Academy of Management Journal, 52: 1169-1192.

  • Finalist: Center for Positive Organizational Scholarship Best Paper Award.

Glowacka, K., Henry, R. & May, J. (2009) A hybrid data mining/optimization technique for modeling outpatient no-shows in clinic scheduling. Journal of the Operational Research Society, 60, 1056-1068.

Mittal, V., Rosen, J. & Leana, C. (2009) A dual-process model of retention and turnover in the direct care workforce: Insights from qualitative research. The Gerontologist, 49: 623-634.

Pil, F. & Leana, C. (2009) Applying organization research to public school reform. Academy of Management Journal, 52:1101-1124.

Understanding medication compliance and persistence from an economics perspective. Elliott RA, Shinogle JA, Peele P, Bhosle M, Hughes DA.Value Health. 2008 Jul-Aug;11(4):600-10. doi: 10.1111/j.1524-4733.2007.00304.x. Epub 2008 Jan 8.PMID: 18194403

The cost-effectiveness of dextranomer/hyaluronic acid copolymer for the management of vesicoureteral reflux. 1: substitution for surgical management. Benoit RM, Peele PB, Docimo SG.J Urol. 2006 Oct;176(4 Pt 1):1588-92; discussion 1592. doi: 10.1016/j.juro.2006.06.031.PMID: 16952694

Quality of patient referral information for open-access endoscopic procedures. Kisloff B, Peele PB, Sharam R, Slivka A.Gastrointest Endosc. 2006 Oct;64(4):565-9. doi: 10.1016/j.gie.2006.02.045. Epub 2006 Jun 6.PMID: 16996351

Depression and occupational injury: results of a pilot investigation. Peele PB, Tollerud DJ.J Occup Environ Med. 2005 Apr;47(4):424-7. doi: 10.1097/01.jom.0000158700.50594.0f.PMID: 15824634

Decreased use of adjuvant breast cancer therapy in a randomized controlled trial of a decision aid with individualized risk information. Peele PB, Siminoff LA, Xu Y, Ravdin PM.Med Decis Making. 2005 May-Jun;25(3):301-7. doi: 10.1177/0272989X05276851.PMID: 15951457

Use of medical and behavioral health services by adolescents with bipolar disorder. Peele PB, Axelson DA, Xu Y, Malley EE.Psychiatr Serv. 2004 Dec;55(12):1392-6. doi: 10.1176/ 15572567

Insurance expenditures on bipolar disorder: clinical and parity implications. Peele PB, Xu Y, Kupfer DJ.Am J Psychiatry. 2003 Jul;160(7):1286-90. doi: 10.1176/appi.ajp.160.7.1286.PMID: 12832243

Exclusions and limitations in children’s behavioral health care coverage. Peele PB, Lave JR, Kelleher KJ.Psychiatr Serv. 2002 May;53(5):591-4. doi: 10.1176/ 11986509

An exploratory analysis of behavioral health care use within families. Lave JR, Peele PB, Xu Y, Scholle SH, Pincus HA.Psychiatr Serv. 2002 Jun;53(6):743-8. doi: 10.1176/ 12045313

Diabetes in employer-sponsored health insurance. Peele PB, Lave JR, Songer TJ.Diabetes Care. 2002 Nov;25(11):1964-8. doi: 10.2337/diacare.25.11.1964.PMID: 12401740

Managed care in workers’ compensation plans. Peele PB, Tollerud DJ.Annu Rev Public Health. 2001;22:1-13. doi: 10.1146/annurev.publhealth.22.1.1.PMID: 11274507 Review.

Datapoints: the distribution of payments for behavioral health care. Lave JR, Peele PB.Psychiatr Serv. 2000 Jun;51(6):723. doi: 10.1176/ 10828102

Effect of different recruitment sources on the composition of a bipolar disorder case registry. Scholle SH, Peele PB, Kelleher KJ, Frank E, Jansen-McWilliams L, Kupfer D.Soc Psychiatry Psychiatr Epidemiol. 2000 May;35(5):220-7. doi: 10.1007/s001270050231.PMID: 10941997

Employer-sponsored health insurance: are employers good agents for their employees? Peele PB, Lave JR, Black JT, Evans JH 3rd.Milbank Q. 2000;78(1):5-21, i. doi: 10.1111/1468-0009.00159.PMID: 10834079

Changing the employer-sponsored health plan system: the views of employees in large firms. Lave JR, Peele PB, Black JT, Evans JH 3rd, Amersbach G.Health Aff (Millwood). 1999 Jul-Aug;18(4):112-7. doi: 10.1377/hlthaff.18.4.112.PMID: 10425848

Benefit limits in managed behavioral health care: do they matter? Peele PB, Lave JR, Xu Y.J Behav Health Serv Res. 1999 Nov;26(4):430-41. doi: 10.1007/BF02287303.PMID: 10565103

Satisfaction with managed care among persons with bipolar disorder. Scholle SH, Peele PB, Kelleher KJ, Frank E, Kupfer D.Psychiatr Serv. 1999 Jun;50(6):751. doi: 10.1176/ps.50.6.751.PMID: 10375144

Costs of employee behavioral health care by diagnosis. Peele PB, Scholle SH, Kelleher KJ, Lave JR.Psychiatr Serv. 1998 Dec;49(12):1549. doi: 10.1176/ps.49.12.1549.PMID: 9856614

Recruiting older adults for clinical trials. Adams J, Silverman M, Musa D, Peele P.Control Clin Trials. 1997 Feb;18(1):14-26. doi: 10.1016/s0197-2456(96)00132-8.PMID: 9055049 Clinical Trial.

Evaluating welfare losses in the health care market. Peele PB.J Health Econ. 1993 Jul;12(2):205-8. doi: 10.1016/0167-6296(93)90030-i.PMID: 10127779

A new technique for interpreting the BAER in cochlear disease. Tomasulo RA, Peele PB.Ann Neurol. 1988 Feb;23(2):204-6. doi: 10.1002/ana.410230218.PMID: 3377442

Policy Reports

Appelbaum, E. & Leana, C. (2011) Improving job quality in low paid jobs: Care workers in the U.S. Report to the UK Commission on Living Standards.

Kochan, T., Appelbaum, E., Hoffer Gittel, J., Leana, C. & Gephardt, R. (2009) Workplace Innovation and labor policy leadership. Employment Policy Research Network, Briefing Paper.

Appelbaum, E., Leana, C. & Shevchuk, I. (2009) Work process and quality preschool education. Employment Policy Research Network, Briefing Paper.

Oschler, M., Leana, C. & Appelbaum, E. (2009) Improving direct care work: Implications for theory, research and practice. White paper, Alfred P. Sloan Foundation.    

Working Papers

Meuris, J. “Can minimum wage increases benefit organizations: The case of skilled nursing facilities in the U.S.” (Target: Industrial and Labor Relations Review)

Lebel, R.D., & Patil, S.V. “Speaking up for the greater good: Prosocial motivation and voice in unfavorable contexts.” (Target: Journal of Applied Psychology)

Patil, S.V. & Lebel, R.D. “On the motivational costs of believing that the public underestimates your job: Antecedents and boundary conditions for proactive behavior at work.”  (Target: Organizational Behavior and Human Decision Processes)

Harris, S., May, J. & Vargas, L. “Online overbooking strategies in outpatient specialty clinics with no-shows and advance cancellations.”

Turgeman, L., Zigler, C., May, J., Moore, J. & Sava, M. “A machine learning approach to analyzing a knowledge-based clinical model for predicting major diagnosis categories (MDC).”

Meuris, J. “Demographic disadvantage in contemporary careers: Gender, socio-economic background, and strategic inter-organizational mobility.”

Sava, M., Dolan, J., May, J. & Vargas, L. “A personalized approach of the patient-healthcare provider communication regarding the colorectal cancer screening options.”

Sava, M., Vargas, L., May, J. & Dolan, J., “How a better understanding of the sensitivity and stability of patients’ preferences can help the medical decision making process.”

Turgeman, L., May, J., Milicevic, A., Tjader, Y., Vargas D., Gruszkowski, A., Myaskovsky, L., Hubert, T., Sgro, G. & Monte, R. “A machine learning approach for the prediction of hospital readmission at the time of admission.”

Myaskovsky, L., Gruszkowski, A., Kennedy, M., Drobek, E., Hubert, T., Monte, R., May, J.,  Turgeman, L.,  Tjader, Y., Milicevic, A., Sapnas, K. & Sgro, G. “Reducing readmissions through improving care transitions (RRTICT): Using a tailored approach to improve post-discharge outcomes.”

Milićević, A., Pringle, J., May, J., Kearney, S., Tjader, Y., Vargas, D., Vargas, L., Fawcett, J., Radack, J. & Alaigh, P., “Taking care of minds: MyVA access and improving access to mental healthcare.”

Stiehl, E., Mittal, V., Leana, C. & Rosen, J. “Job resources, job satisfaction and emotional exhaustion among health care workers.”

Work in Progress

Cameron, L. & Meuris, J. “A qualitative and quantitative investigation of within-person income dispersion in the gig economy.” Stage: Study 1 interview and survey data collection.

Meuris, J., Leana, C. & Gilbertson, E. “The value of emergency savings for reducing employees’ financial worry: Evidence from a quasi-experiment.” Stage: Writing draft and additional data collection.

Lamberton, C. “Going gently into that good night: Using behavioral economics to encourage advance planning for end-of-life decisions.” Stage: Two studies complete; field study being planned.

Meuris, J., Lamberton, C. & Leana, C. “Financial concerns and academic performance.” Stage: Study 2 field experiment data collection.

Meuris, J. “Good jobs, employee well-being, and tenure: Evidence from career histories.” Stage: Archival data collection.

Shang, J., May, J. & Nemova, Z. “Optimal strategies for monitoring chronic kidney disease and predicting patients’ demand for care.”

Shang, J., May, J. & Nemova, Z. “Healthcare analytics for chronic disease prognosis predictions: Big data with high-dimensional time series.”

Shang, J., Hegde, G., et al. “Managing complex negative services: Service providers’ use of ethics committees and consultation in healthcare institutions.”

Shang, J., Hegde, G., et al. “Leveraging big data to balance new key performance indicators in ED networks.”

Doctoral Dissertations

Jirs Meuris, Economic scarcity in the workplace: Employee finances as a barrier to performance, University of Pittsburgh Katz Graduate School of Business, in progress.

  • Winner: Society of Human Resource Management Dissertation Proposal Award

Bulger, E. Creating linguistic impressions: How ‘Big Pharma” CEOs communicate with external stakeholders about transformative business model innovations, University of Pittsburgh Katz Graduate School of Business, in progress.

Krista Foster, Essays on the management of large-scale emergency physician networks. University of Pittsburgh Katz Graduate School of Business, in process.

Emily Stiehl, Living in poverty: Implications for work attitudes and behaviors, University of Pittsburgh Katz Graduate School of Business, 2011.

  • Winner: Aspen Institute Dissertation Proposal Award

Bulger, E. “Creating linguistic impressions: How ‘Big Pharma’ CEOs communicate with external stakeholders about transformative business model innovations.” 2017.

Foster, K. “Study of emergency department management networks.” 2017.

Meuris, J. Center for Healthcare Management Dissertation Award, 2017.

Cohen, S. & Raman, S. “Improving pharmaceutical R&D productivity through open innovation.” 2016.

Lebel, D. “Taking charge for the greater good: How prosocial motivation bolsters productivity in unfavorable organizational contexts.” 2016.

Foster, K. “Emergency department processes and productivity.” 2016.


Meuris, J. & Leana, C. “The price of financial precarity: Organizational costs of employees’ financial concerns.” 

  • MIT Sloan School, 2017.
  • Hong Kong Polytechnic University, 2017.
  • University of Shanghai, 2017.
  • Annual Meeting of the Academy of Management, 2017.

Foster, K. “Novel instruments for measuring emergency physician performance in a multi-facility management network.”

  • Empirical Research in Operations Management, Wharton School, University of Pennsylvania, 2017.
  • Production and Operations Management Society, Seattle, WA, 2017

Harris, Shannon L.; May, Jerrold H.; and Vargas, Luis G., “Overbooking Rules in Outpatient Clinics when Considering No-shows and Cancellations.  INFORMS Annual Meeting, 2017.

Sava, Magda G.; Vargas, Luis G.; May, Jerrold H.; and Dolan, James G., “Does a Shared-decision Making Model for Colorectal Cancer Screening Lead to Better Medical Outcomes?  ” INFORMS Annual Meeting, 2017.

Sava, Magda G.; Vargas, Luis G.; May, Jerrold H.; and Dolan, James G., “Can Analytics Help Improve the Implementation of Preventive Care Programs?” INFORMS Annual Meeting, 2017.

Sava, Magda G.; Vargas, Luis G.; May, Jerrold H.; and Dolan, James G., “On Using Sensitivity and Stability Analysis to Optimize Patient-centered Medical Decision Making.”  INFORMS Healthcare, Rotterdam, 2017.

Nenova, Zlatana D.; May, Jerrold H.; and Vargas, Luis G., “Optimal Appointment Policy Selection for Chronic Kidney Disease Patients.”  INFORMS Healthcare, Rotterdam, July 2017.

Cohen, S. & Caner, T. “Why new project development projects are terminated: A knowledge-based explanation.” Strategic Management Society Conference, 2017.

Meuris, J. “Do minimum wage increases affect organizational performance? The case of skilled nursing facilities in the U.S.” People & Organizations Conference (plenary), Wharton School, University of Pennsylvania, 2017.

Keeney, J.E., Melwani, S., Lebel, R.D., & Sharma, P.N. “Turning dark into light: Examining observer empathy in leader social undermining.” Positive Organizational Scholarship (POS) Research Conference, Ann Arbor, MI, 2017.

Meuris, J. “Economic well-being in the workplace: Implications for organizations” Vanderbilt University, 2017.

Bulger, E. & Cohen, S. “Telling Stories to Strangers: How CEOs Seek External Support for Transformative Business Model Innovations.” 2017, Strategic Management Society Special Conference, 2017.

Bulger, E. & Cohen, S. “A Typology of Innovation Narratives: How Stories Build Code.” Organization Science Winter Conference, 2017.

Leana, C. “Reflections on social capital in schools.” Albert Shanker Institute Policy Conference, 2017.

Leana, C. “Socio-economic status, social class and low-wage work.” Annual Meeting of the Academy of Management, 2017.

Leana, C. “Dynamics of decline and job loss.” Annual Meeting of the Academy of Management, 2017.

Foster, K. “Analysis of physician productivity in emergency departments.” INFORMS Annual Meeting, Nashville, TN, 2016.

Cohen, S. & Caner, T. “Converting exploitative inventions into breakthrough products.” Strategic Management Society Conference, Berlin, Sept 2016.

Goffman Rachel M.; Harris, Shannon L.; May, Jerrold H.; Milicevic, Aleksandra Sasha; Monte, Robert J.; Myaskovsky, Larissa; Rodriguez, Keri L.; Tjader, Youxu C.; and  Vargas, Dominic L., “National Initiative to Reduce Missed Opportunities:  Modeling Patient Attendance History and Predicting Future Outpatient Appointment Behavior,” 9th Annual Conference on the Science of Dissemination and Implementation, NIH and Academy Health, 2016 (poster session).

Nenova, Zlatana D.; May, Jerrold H.; and Hotchkiss Jr., John R., “Patient characteristics and resource allocation for individuals with chronic kidney disease (CKD),” 38th Annual North American Meeting of the Society for Medical Decision Making, Vancouver, BC, 2016 (poster session).

Harris, Shannon L.; May, Jerrold H.; and Vargas, Luis G., “Online Overbooking Strategies In Outpatient Specialty Clinics With No-shows And Advance Cancellations,” INFORMS Annual Meeting, 2016.

Nenova, Zlatana D.; and May, Jerrold H., “Chronic Kidney Disease: A Simulation Study,” INFORMS Annual Meeting, 2016.

Sava, Magda G.; Vargas, Luis G.; May, Jerrold H.; and Dolan, James G., “How Understanding The Sensitivity And Stability Of Preferences Among Colorectal Cancer Screening Alternatives Could Lead To “better” Medical Decisions,” INFORMS Annual Meeting, 2016.

Sava, Magda G.; Vargas, Luis G.; May, Jerrold H.; and Dolan, James G., “How Understanding The Sensitivity And Stability Of Preferences Among Colorectal Cancer Screening Alternatives Could Lead To “better” Medical Decisions,” INFORMS International, Honolulu, HI, 2016.

Nenova, Zlatana D.; and May, Jerrold H., “Chronic Kidney Disease Progression: A Simulation Model,” INFORMS International, Honolulu, HI, 2016.

Harris, Shannon L.; May, Jerrold H.; and Vargas, Luis G., “Predictive Analytics Model for Healthcare Planning and Scheduling,” INFORMS International, Honolulu, HI, 2016.

Nenova, Zlatana D.; and May, Jerrold H., “Chronic Kidney Disease Progression: A Simulation Model,” CORS 58th Annual Conference, Banff, AB, 2016.

Harris, Shannon L.; May, Jerrold H.; and Vargas, Luis G., “Predictive Analytics Model for Healthcare Planning and Scheduling,” CORS 58th Annual Conference, Banff, AB, 2016.

Turgeman, Lior; Zigler, Christina Kelsey; May, Jerrold H.; and Moore, Johnson, “Combining Machine Learning and Medical Reasoning for Major Diagnostic Categories (MDC) Prediction,” CORS 58th Annual Conference, Banff, AB, 2016.

Meuris, J. & Leana, C. “Poor performers or poor employees? Economic distress and organizational performance.”

  • Wharton School, University of Pennsylvania, 2016.
  • Carnegie Mellon University, Tepper School, 2016.
  • Vanderbilt University, 2016.
  • MIT Sloan School, 2015.

Venkatraman, S., Aljafari, R., and Venkatesh, V. “A predictive analytics approach to assessing the impacts of meaningful use requirements on patient satisfaction.” Patient-Centric Healthcare Management in the Age of Analytics Conference, Indiana University, Bloomington, Indiana, 2015.

Meuris, J. & Leana, C. “Economic scarcity effects in organizations.” Annual Meeting of the Academy of Management, 2015.

Venkatesh, V., Sykes, T. A., and Aljafari, R.  “An integrated view of social network ties and technology as sources of health cues and their effects on seeking professional medical care in rural India,” Social Inclusion Research Workshop, Fort Worth, Texas, 2015.

Leana, C. “Improving STEM instruction through teacher human capital.” Knowles Science Teaching Foundation, 2015.

Leana, C. “More than a feeling: Predictors and outcomes of empathy in healthcare.” London School of Economics, 2015.

Leana, C. “Social capital and trust in organizations.” London School of Economics, 2015.

Leana, C. “The social side of teaching:  A new framework for improving the profession.” Teaching and Learning Conference, Washington, D.C., 2015.

Aljafari, R., and Setia, P. “How digital patient engagement capability influences readmission.” Workshop on Information Technologies and Systems (WITS), Auckland, New Zealand, 2014.

Leana, C. & Pil, F. “Social capital and professional capital in public schools.” American Education Research Association, Philadelphia, PA, 2014.

Leana, C. “Strategies for successfully partnering with organizations to collect quality data.” Work and Family Researchers Network, New York, 2014.

Cohen, S. & Caner, T. “What drives technological breakthroughs? The role of exploitation and network advantages.” Academy of Management Conference, 2013.

Supriyadi, F., Caner, T. & Cohen, S. “The influence of strategic leadership on invention impact: Evidence from the pharmaceutical industry.” Organization Science Winter Conference, 2013. 

Cohen, S., Caner, T. & Pil, F. “Does external knowledge diversity complement or substitute internal knowledge diversity?”  Strategic Management Society, Prague, 2012. 

Cohen, S. & Caner, T. “The effect of ego and industry alliance networks on exploratory and exploitative conversion.” Academy of Management Conference, 2012.

Leana, C. “Redesigning care work.” Work and Family Researchers Network, New York, 2012.

Cohen, S. & Supriyadi, F. “The influence of strategic leadership on invention outcomes: Evidence from the pharmaceutical industry.” Tilburg Conference on Innovation, 2012.

Leana, C. “Human and social capital in urban public schools.”

  • American Federation of Teachers, Washington, D.C., 2013.
  • School Administrators of Iowa, Des Moines, Iowa, 2013.
  • Wharton School, University of Pennsylvania, 2012.
  • Center on Race and Social Problems, 2011.
  • Ford Foundation, New York, 2009.


I chose Katz because they offer so many opportunities for so many different kinds of students. The staff, faculty and professors are extremely welcoming and conductive to a great learning environment. Between all of the events, networking opportunities, or personalized career advising, I knew that this grad school was the right fit for me

Brittany Knight

MBA '21

It was very clear to me that Katz was the perfect option for my education and future career. Great medical care strikes a balance between both business and medicine. My time at Katz allowed me to shadow and connect with UPMC doctors and get an inside look at the business side of medical startups.

Tom Cwalina

MBA '20