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Dennis Galletta

Ben L. Fryrear Faculty Fellow, Professor of Business Administration, and Director of the Doctoral Program

Information Systems and Technology Management

Office: 282 Mervis Hall


  • PhD in MIS, University of Minnesota
  • MBA, Gannon University
  • BS in Accounting, Gannon College

Dennis F. Galletta (PhD, University of Minnesota) is currently Director of the PhD program at the Katz School, an adjunct at Harvard’s Summer Program, and a Professor in the MIS field. He is an AIS Fellow, has won an AIS Lifetime Achievement Award, and was President of AIS. In 2016 he won a University-wide Provost's Mentorship Award, and with two co-authors, won a 2013 Citation of Excellence Award by Emerald Management Reviews for publishing one of the top 50 papers in business administration. In two studies of research productivity, he placed #2 in human factors in information systems and #9 in the MIS field overall. His primary interests are in behavioral security and human factors in information system design. He has co-authored 41 journal papers with doctoral students, half of which reached our field’s top journals. His editorial board experiences include Information Systems Research, MIS Quarterly, and Journal of MIS and he and Joe Valacich are Co-Editors in Chief of AIS Transactions on HCI. He served as co-program chair of ICIS in 2005 and co-chair of ICIS in 2011.

  • BMIS 2411 Information Systems
  • BMIS 2801 Information Systems and Business Value
  • BMIS 3019 Human-Computer Interaction
  • BMIS 2678 Electronic Commerce
  • MGMT S-5010 E-Commerce Strategies (Harvard summer graduate program 2009 to date.)
  • ISMT S-170 Human Factors and Information Systems (Harvard summer graduate program 2010 to date.)
  • Human Factors of Electronic Commerce
  • Behavioral Security
  • Online Advertising
  • Human-Computer Interaction in Information Systems, (Dennis Galletta and Ping Zhang, editors) two-volume set of research monographs, part of the AMIS series (Vladimir Zwass, series editor; M.E. Sharpe, publisher). Status: published Spring 2006.
  • K. Pearlson, C. Saunders, D. Galletta: Managing and Using Information Systems: A Strategic Approach: 6th Edition(textbook, forthcoming).
  • D.F. Galletta, G. Moody, and B.K. Dunn. "Which Phish Get Caught? An Exploratory Study of Individual Susceptibility to Phishing," European Journal of Information Systems, Forthcoming.
  • S. McCoy, A. Everard, D.F. Galletta, and G. Moody. "A Cognitive, Affective, and Behavioral Model of Online Advertising Intrusiveness and Irritation," Information & Management, Forthcoming.
  • Boss, S., Galletta, D.F., Lowry, P.B., Moody, G., and Polak, P. "What Do Systems Users Have to Fear? Using Fear Appeals to Engender Threats and Fear that Motivate Protective Security Behaviors in Users", MIS Quarterly, December, 2015, pp. 837-864.
  • Moody, G. and Galletta, D.F. “Lost in Cyberspace: The Impact of Information Scent and Time Constraints on Stress, Performance, and Attitudes,” Journal of MIS, Vol. 32, No. 1, 2015, pp. 192-224.
  • Moody, G., Galletta, D.F., and Lowry, P.B. "It's Complicated: Explaining the Relationship between Trust, Distrust, and Ambivalence in Online Transaction Relationships Using Polynomial Regression Analysis and Response Surface Analysis", European Journal of Information Systems, Forthcoming.
  • Goodrich, K., Schiller, S. and Galletta, D.F., “Consumer Reactions to Intrusiveness Of Online-Video Advertisements: Do Length, Informativeness, and Humor Help (or Hinder) Marketing Outcomes,” Journal of Advertising Research, Vol. 55, No. 1, 2015, pp. 37-50.
  • Galletta, D.F. and Dunn, B. K. (December 2014) “Assessing Smartphone Ease of Use and Learning from the Perspective of Novice and Expert Users,” AIS Transactions on Human-Computer Interaction.Moody, G., Lowry, P.B., and Galletta, D.F. “When Trust and Distrust Collide Online: The Engenderment and Role of Consumer Ambivalence in Online Consumer Behavior,” Electronic Commerce Research and Applications, Vol. 13, No. 4, July-August 2014, pp. 266-280.
  • Lowry, P.B., Moody, G., Gaskin, J., Galletta, D.F., Humpherys, Sean, Barlow, J., and Wilson, D., "Evaluating Journal Quality and the Association for Information Systems (AIS) Senior Scholars’ Journal Basket via Bibliometric Measures: Do Expert Journal Assessments Add Value?" MIS Quarterly, Vol. 37, No. 4, December, 2013, pp. 993-1012.
  • Lowry, P.B., Moody, G.D., Galletta, D.F., and Vance, A., "The Drivers in the Use of Online Whistle-Blowing Reporting Systems," Journal of MIS, Vol. 30, No. 1, Summer 2013, pp. 153-190.
  • Durcikova, A., Fadel, K.J., Butler, B., and Galletta, D.F. “Note: Knowledge Exploration and Exploitation: The Impacts of Psychological Climate and Knowledge Management System Access,” Information Systems Research, Volume 22, No. 4, 2011, pp. 855-866.
  • Darcy, J., Zeelim, A., and Galletta, D.F.: “User Awareness of Security Countermeasures And Its Impact On Information Systems Misuse: A Deterrence Approach,” (March 2009) Information Systems Research, Volume 20, No. 1, pp. 79-98.
  • Malhotra, Y. Galletta, D.F., and Kirsch, L.J. “How Endogenous Motivations Influence User Intentions: Beyond the Dichotomy of Extrinsic and Intrinsic User Motivations,” Journal of MIS, Vol. 25 No. 1, Summer 2008, pp. 267-299.
  • McCoy, S., Galletta, D.F. and King, W.R. "Applying TAM across cultures: the need for caution," European Journal of Information Systems, Feb. 2007, Vol. 16, No. 1, pp. 81-90.
  • Lopes, A. and D. Galletta “Determinants of Monetary Assessment of Intrinsically-Motivated Online Content,” Journal of MIS, Vol. 23 No. 2, Fall 2006, pp. 203 – 231.
  • Galletta, D., Henry, R., McCoy, S., and Polak, P. “When the Wait Isn’t So Bad: The Interacting Effects of Web Site Speed, Familiarity, and Breadth,” Information Systems Research, Volume 17, No. 1, March 2006, pp. 20-37.
  • Everard, A. and Galletta, D.F. (2005-2006) "How Presentation Flaws Affect Perceived Site Quality, Trust, and Intentions to Purchase from an On-Line Store," Journal of MIS, Volume 22, Number 3, pp. 55-95 (fast-tracked from the AIS SIG-HCI Workshop, December, 2003).
  • "Using a Composite Ranking Approach of Expert Assessment and Bibliometric Factors to Recast Global Information Systems Journal Rankings," submitted to MIS Quarterly, (with P. Lowry, G. Moody, J. Gaskin, and J. Barlow) (minor revisions)
  • "Scared Straight: An Empirical Comparison of Two Major Theoretical Models Explaining User Backups, (with Scott Boss), first revision submitted to MIS Quarterly.
  • "The Effect Of National Culture Dimensions On The Acceptance Of Information Technology: A Trait Based Approach" (with Scott McCoy and Greg Moody), submitted toInformation Systems Journal.
  • "Web browsing of real sites and stress under high and low information scent and high and low time constraint (with Greg Moody), under first revision for Journal of MIS.
  • Lowry, P.B., Moody, G., Galletta, D.F., and Vance, A. "Extending Whistle-Blowing Theory to Explain and Predict Voluntary Reporting of Computer Abuse in University and Professional Environments," to be submitted to Journal of MIS or Organization Science
  • President of Association for Information Systems (term is from July 2007 to June 2008).
  • MIS Quarterly Developmental Associate Editor Award, 2007.
  • Nominated for University-wide Mentorship Award 2006, 2007, 2008.
  • Selected as a fellow, Association for Information Systems, December 2002
  • Inducted to Beta Gamma Sigma, June 13, 2002.
  • Received $5,000 IBC grant for cross-cultural Web delay study.
  • Received $4,500 Dean’s small grant for purchasing GSR detection devices for bio-physiological web usage study.
  • Received $25,000 from UCIS to hold a conference on Demand Aggregation for Broadband Deployment in Rural Communities (held conference March 3â€"4, 2003; with Martin Weiss and Ken Sochats).
  • Best paper award: Academy of Management's OCIS Division, August 2002
  • Best presentation award: "Web Site Delays: How Slow Can You Go?" First AIS SIG-HCI Workshop, Barcelona, December 2002.
  • Nominated for best paper award: Hawaii International Conference on Systems Sciences, January 2003, for the spell checking study.
  • Founding Co-Editor-in-Chief, AIS Transactions on Human-Computer Interaction
  • Served as ICIS Doctoral Consortium co-chair, December 2008 in Paris.
  • Will serve as ICIS Co-Chair in Shanghai, 2011
  • Program cochair, Americas Conference on Information Systems, August 2003.
  • Program cochair, International Conference on Information Systems, December 2005.
  • Editor-in-Chief, (2004-2006)
  • Recently finished a term as an Editorial Board member, MIS Quarterly.
  • Member, editorial board of Cycle Time Research, Data Base, and Information Systems and E-Business Management.
  • Treasurer of International Conference on Information Systems, 1994-98.
  • VP of Member Services, Association for Information Systems, 2000-03.
  • Council Member, Association for Information Systems, 1996-97.
  • General Chair, Publicity Chair, Session Chair, Association for Information Systems Inaugural Conference, August 1995.
  • Local Arrangements Chair, 1987 ICIS Doctoral Consortium.
  • Member or chair, several committees and task forces for the International Conference on Information Systems and the Association for Information Systems.
  • Developed and taught the course "Information Technology for non-IT Executives" for Federal Express Ground, 2007 and 2008
  • Assisted in developing an initial e-commerce strategy, Mine Safety Appliances
  • Taught MIS in tailored program for Bristol-Myers/Squibb in Shanghai, China (with simultaneous translation)
  • Taught MIS for CEIBS (China-Europe International Business School)
  • Academic Director for Management in Technology Organizations program

Dennis Galletta is an avid photographer, and created one of the earliest photo "blogs"during his 1999 Semester at Sea voyage ( (before photo-oriented blogging tools became widely available). He also has provided many of the faculty photos on the Katz Web site and produced and edited a Dean's video podcast for our international programs. Other personal interests include personal computers, handheld computing, and high-definition and high-fidelity home theater systems.