PhD in Business Analytics and Operations // Collaborative Research

Collaborative Research

Our collaboration frequently results in articles that are published in top journals. Some recent examples over the last several years include the following. Note: PhD students are listed in bold type.

Goffman, Rachel M.; Harris, Shannon L.; May, Jerrold H.; Milicevic, Aleksandra Sasha; Monte, Robert J.; Myaskovsky, Larissa; Rodriguez, Keri L.; Tjader, Youxu C.; and Vargas, Dominic L., “Modeling Patient No-show History and Predicting Future Outpatient Appointment Behavior in the Veterans Health Administration.” Military Medicine 182 (2017) 1708-1714.

Glowacka, Karolina; May, Jerrold; Goffman, Rachel; May, Elizabeth; Milicevic, Aleksandra Sasha; Rodriguez, Keri; Tjader, Youxu; Vargas, Dominic; and Vargas, Luis G., “On Prioritizing On-Time Arrivals in an Outpatient Clinic,” IIE Transactions on Healthcare Systems Engineering 7 (2017) 93-106.

Christopher Groening, Pinar Yildrim, Vikas Mittal, and Pandu Tadikamalla, “Hedging Customer Risk,” Customer Needs and Solutions, (2014) Vol. 1, pp. 105-116.

Roumani, Yazan F., May, Jerrold H., Strum, David P., and Luis G. Vargas, “Classifying highly imbalanced ICU data,” Health Care Management Science (2013) 16:119–128.

Davies, Michael L, Goffman, Rachel M, May, Jerrold H, Monte, Robert J, Rodriguez, Keri L Rodriguez, Tjader, Youxu C, Vargas, D. L., “Large-Scale No-Show Patterns and Distributions for Clinic Operational Research,” Healthcare 4 (2016).

Harris, Shannon L., May, Jerrold H., and Vargas, Luis G., “Predictive Analytics Model For Healthcare Planning and Scheduling,” European Journal of Operational Research 253:1 (2016) 121-131.

Nenova, Zlatana D. and May, Jerrold H., “Determining an optimal hierarchical forecasting model based on the characteristics of the data set,” Journal of Operations Management 44 (2016) 62-68.

Penmetsa, Nabita S., Esther Gal-Or and Jerrold H. May, “Dynamic Pricing of Service Upgrades in Subscription Markets”, Production and Operations Management 24:6 (2015) 896-916.

Tjader, Youxu C., May, Jerrold H., Shang, Jennifer, Vargas, Luis G., and Gao, Ning, “Firm-level outsourcing decision making: A balanced scorecard-based analytic network process model,” International Journal of Production Economics, 147 (2014) 614-623.

Harris, Shannon L., and May, Jerrold H., “A Predictive Model for Advance Appointment Cancellations,” Proceedings of INFORMS Workshop on Data Mining and Analytics (DMA), San Francisco, CA, Minneapolis, MN, 8 November 2014.

May, Jerrold H., Shang, Jennifer, Tjader, Youxu C., and Vargas, Luis G., “A New Methodology for Sensitivity and Stability Analysis of Analytic Network Models,” European Journal of Operational Research 224:1 (2013) 180–188.

Harris, Shannon L. and Jerrold H. May, “Patient No-Show Behavior and Its Influence on Outpatient Clinic Appointment Scheduling,” Proceedings of the INFORMS Data Mining and Health Informatics Workshop, Minneapolis, September 2013.

Banciu, Mihai, and Prakash Mirchandani. 2013. “New Results Concerning Probability Distributions with Increasing Generalized Failure Rates.” Operational Research. 61 (2013) 925-931.

May, Jerrold H., Jennifer Shang, Youxi C. Tjader, and Luis G. Vargas. A New Methodology for Sensitivity and Stability Analysis of Analytic Network Models,” European Journal of Operational Research, 224 (2013) 180–188.

Orrin Cooper, Pandu Tadikamalla, and Jen Shang. Selection of a Third- Party Logistics Provider: Capturing the Introduction and Influence of Performance Metrics with the Analytical Network Process, Journal of Multi Criteria Decision Analysis, May-Aug 2012, vol. 19, pp. 115-128.

Glowacka, Karolina, Lowe , Timothy J., and Richard E. Wendell, “The Impact of Non-Agility on Service Level and Project Duration,” Decision Sciences, 2012, V. 43, No. 5, pp. 957-971

Balakrishnan, A, Banciu, Mihai, Glowacka, Karolina,, and Prakash Mirchandani, “Hierarchical Approach for Survivable Network Design,” European Journal of Operational Research (2012).

May, Jerrold H., Spangler, William E., Strum, David P., and Vargas, Luis G., “The Surgical Scheduling Problem: Current Research and Future Opportunities,” Production and Operations Management 20:3 (2011) 392-405.

Gal-Or, Mordechai, May, Jerrold H., and Spangler, William E., “When to Choose an Ensemble Model for Binary Classification,” International Journal of Business Intelligence and Data Mining 53 (2010) 297-318.

Banciu, Mihai, Gal-Or, Esther, and Prakash Mirchandani, “Bundling Strategies When Products are Vertically Differentiated and Capacities are Limited,” Management Science, 56 (2010) 2207-2223.

Shang, Jennifer, Tjader, Youxu C., and, Luis G. Vargas, Offshore Outsourcing Decision Making: A Policy-Maker’s Perspective,” European Journal of Operational Research, 207(1), 2010, 434-444.


I have met so many talented professional students at Katz—every networking opportunity is a chance to learn more about the unique businesses serving the Pittsburgh area, as well as a chance to gain knowledge and insight into what other classmates do. There’s learning everywhere at Katz—not just in the classroom.

Tyler Wilson

MBA '19

It’s more than just a career plan. It will help you evaluate what kind of professional you want to be, what kind of skills you want to develop. You are not just bringing home a certificate, but you are a better professional and a better person.

Sabine Rossi

MBA '19