Narayan Ramasubbu
Professor of Business Administration


354 Mervis Hall
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Academic Area

Information Systems and Technology Management


Narayan Ramasubbu is a Professor of Business Administration. He received the Bachelor of Engineering degree from Bharathiar University, India, and the PhD degree from the University of Michigan, Ann Arbor, MI. Prior to his academic career, he was a senior developer of business intelligence applications and a product management specialist, first at CGI Inc and then at SAP AG. His research and teaching interests include business analytics; design thinking; information technology-driven innovation; user behavior within digital platforms; software product development and service delivery; and the design, implementation, and governance of enterprise information systems.


  • PhD, 2006, Business Administration, University of Michigan
  • Bachelor of Engineering, 1998, Bharathiar University, India

Recent Publications

“Innovation in Complex Assembled Electronic Products: An Analysis of the Evolution of Television Components,” Shivendu Singh, Chris F. Kemerer, and Narayan Ramasubbu, Journal of Operations Management, forthcoming, 2021.

“Reconfiguring for Agility: Examining the Performance Implications of Project Team Autonomy through an Organizational Policy Experiment,” Narayan Ramasubbu and Indranil Bardhan, MIS Quarterly, forthcoming, forthcoming, 2021.

“Technical Debt and Firm Performance” Rajiv Banker, Yi Liang, and Narayan Ramasubbu, Management Science, 67(5): 3174–3194, May 2021.

“Controlling Technical Debt in Outsourced Enterprise Systems Maintenance: An Empirical Analysis,” Narayan Ramasubbu and Chris F. Kemerer, Journal of Management Information Systems, 38(1): 4–28, April 2021.

“Habitat Traps in Mobile Platform Ecosystems,” Nargis Pervin, Narayan Ramasubbu, and Kaushik Dutta, Production and Operations Management, 28(10): 2594–2608, Oct. 2019.

“Digital Borders, Location Recognition, and Experience Attribution within a Digital Geography,” Brian Dunn, Narayan Ramasubbu, Dennis Galletta, and Paul B. Lowry, Journal of Management Information Systems, 36(2): 418–449, June 2019.

“Task Interdependence and Firm Performance in Outsourced Service Operations,” Narayan Ramasubbu, Jen Shang, Jerry May, Youxu Tjader, and Luis Vargas, Manufacturing and Service Operations Management, 21(3): 658–673, Aug. 2019.

“Integrating Technical Debt Management and Software Quality Management Processes: A Normative Framework and Field Tests,” Narayan Ramasubbu and Chris F. Kemerer, IEEE Transactions on Software Engineering, 45(3): 285–300, March 2019.

Courses Recently Taught

  • BUSBIS-1655: Design Thinking
  • BMIS-2526: Advanced Data Programming with R
  • BMIS-2542: Data Programming Essentials with Python
  • BMIS-3042: Design in Information Systems Research
  • BMIS-3044: Quantitative Methods in Information Systems Research

Personal Interests

In his spare time, Narayan enjoys hiking, photography, exploring the philosophies of South and East Asia, and contributing to open-source software communities.